Shipping & returns - product page

We send all packages through our subcontractor Coolrunner, which enables you as a customer to choose between a number of different shipping companies.

DK
If your order is less than DKK 400, excluding shipping, you pay a shipping fee (the price appears when you choose the shipping option). The amount appears before placing your order. We deliver free of charge if you buy for more than DKK 400, excluding shipping costs, on one order.

The delivery time in Denmark is typically 1-3 working days.

EU + rest of the world
There will be a shipping fee on all orders sent out of DK (the price is shown when you select the shipping option). The amount appears before placing your order.
The delivery time outside Denmark is typically 3-14 working days.

All our packages are insured and with a track & trace number. When your package has been shipped, you will receive an email with tracking information that enables you to track your package.

If you need help with online ordering, you are welcome to call us on +45 33135622 or send us an email at digital@simplychocolate.dk.