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Shipping & returns - product page

We send all packages through our subcontractor Coolrunner, which enables you as a customer to choose between a number of different shipping companies.

DK
If your order is less than DKK 400, excluding shipping, you pay a shipping fee (the price appears when you choose the shipping option). The amount appears before placing your order. We deliver free of charge if you buy for more than DKK 400, excluding shipping costs, on one order.

The delivery time in Denmark is typically 1-3 working days.

EU + rest of the world
There will be a shipping fee on all orders sent out of DK (the price is shown when you select the shipping option). The amount appears before placing your order.
The delivery time outside Denmark is typically 3-14 working days.

All our packages are insured and with a track & trace number. When your package has been shipped, you will receive an email with tracking information that enables you to track your package.

If you need help with online ordering, you are welcome to call us on +45 33135622 or send us an email at digital@simplychocolate.dk.

The RE-ZIP loop

Return and be rewarded

Choose RE-ZIP to save the planet from yet another single-use packaging, and receive a reward as a thank you. When you return the packaging, it will be reused again and again and again...

After receiving your order, simply fold the empty RE-ZIP and return it like this:

  • 1

    Find Drop Point

    Find Drop Point in the RE-ZIP app

  • 2

    Scan

    Scan RE-ZIP QR code at the Drop Point to receive your reward

  • 3

    Return

    Return the empty RE-ZIP for free at the Drop Point